Act fast - heat wins quickly
A loaded reefer can hold temperature for a little while with the unit off, but not long in a Georgia summer. The first move is to call for help immediately, before the box warms past the point of no return.
Check the easy things
- Fuel level - a reefer that runs out of fuel simply stops
- Set-point - confirm it has not been bumped
- Alarm codes - write down what the display shows
- Air flow - make sure the load is not blocking return air
Keep the doors closed
Every time the doors open, cold air dumps out. Unless you are loading or unloading, keep them shut and sealed while you wait.
Know your numbers
Have the unit make and model and any alarm codes ready when you call. It lets the tech show up with the right parts the first time.
Get a mobile reefer tech rolling
The fastest path back to temperature is a mobile reefer tech who comes to you. Belts, sensors, fuel and electrical faults are commonly fixed on-site - no need to drop the trailer at a shop.
Reefer not holding temp? Call Mobile Rescue at (678) 372-2667 - we come to you across metro Atlanta.
Reefer not cooling?
We diagnose and repair reefer units on-site to protect your load - fast dispatch across metro Atlanta.
